08-22-2024 12:47 AM - last edited on 08-22-2024 10:34 AM by James_C
I received my Canon R5 MarkII this afternoon and went to take some pictures at the local Hindu temple in Utah. It was quite sunny and shot all my shots in AV more, Auto ISO ! Here are some pictures which came out super weird and destroyed the entire image - Took 800 pictures but close to 25 pictures were like this . Does anybody have seen similar issues with Canon R5 mark 01 or mark II ? I bought the camera from Adorama (they sold on Amazon and did overnight shipping. Any recommendations here on how to share this with official canon team ?
08-23-2024 01:38 PM
We need to be very clear, saw the issue *before taking the image* on the LCD, or during playback of the already taken image?
08-24-2024 11:45 AM
“ Not really - Saw the same issue with the images on the LCD. “
Good question. It sounded like that to me, too. The OP seems to be talking about viewing images during playback, not looking through the lens.
08-22-2024 02:12 PM
Given the way that mirrorless works, if you don't see it *before* you shoot, it almost has to be the card/card interface.
08-24-2024 11:15 AM - edited 08-24-2024 11:16 AM
""Not really - Saw the same issue with the images on the LCD.""
It needs to be returned or repaired.
08-22-2024 03:57 PM
Looks to me like a corrupted SD Card. Is that a V60 or a V90? V90 is highly recommended. Like others here have told you, you should try with a different card.
08-24-2024 12:27 PM
@ctitanic wrote:
Looks to me like a corrupted SD Card. Is that a V60 or a V90? V90 is highly recommended. Like others here have told you, you should try with a different card.
Just look at the image before you take the photo. If it look bad, then you have sensor problem. If not, then you have a memory card problem.
08-24-2024 04:56 PM
When you look at the screen of your camera you are looking at the embedded jpg.
08-24-2024 06:04 PM - edited 08-24-2024 06:06 PM
“ When you look at the screen of your camera you are looking at the embedded jpg. “
We don’t want to look at photos. Let’s try removing the memory cards and then take a look at the LCD or EVF.
We want to see what the image sensor sees.
08-24-2024 06:28 PM - edited 08-24-2024 06:29 PM
Got you. But if he was noticing that before taken the pictures he should have mentioned. I had similar pictures in my R7 and the issue was a V60 card. I changed the card to a V90 and issue fixed.
08-25-2024 08:58 AM
@ctitanic wrote:
Got you. But if he was noticing that before taken the pictures he should have mentioned. I had similar pictures in my R7 and the issue was a V60 card. I changed the card to a V90 and issue fixed.
We really do not know yet what the image from the sensor looks like. My gut feeling is that the memory cards bought on Amazon are the problem.
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