07-27-2016 10:46 AM
After two or so hours of shooting mostly video with the 5D, I went to take a picture/check my lighting but the viewfinder only darkened when I hit the shutter button, the camera didn't react when I hit any of the buttons to the left of the LCD screen, and I could only adjust apeture and shutter speed. I had auto focus on and was unable to capture any images, but if I switched to manual I could take a picture but I couldn't review it or mess with the ISO before taking the picture.
I tried cleaning the contact spots between the lens and body, leaving the battery out for extended periods, and changing lenses. At times the screen would flicker dark to light for a few seconds and it currently is working properly.
I was in the middle of shooting for work and had to call off the rest of the shoot because I couldn't rectify the situation.
Can anyone provide some insight? Should I just send the camera to Canon?
07-27-2016 11:13 AM
Are you sure mirror lock up mode didn't get turned on?
07-27-2016 11:19 AM
Yep. Unless there is a button that enables mirror lock up mode I don't know about, I didn't access the cameras menu at all when this started happening. I had just switched off live view to check my light meter.
07-27-2016 12:11 PM
rdunn wrote:After two or so hours of shooting mostly video with the 5D, I went to take a picture/check my lighting but the viewfinder only darkened when I hit the shutter button, the camera didn't react when I hit any of the buttons to the left of the LCD screen, and I could only adjust apeture and shutter speed. I had auto focus on and was unable to capture any images, but if I switched to manual I could take a picture but I couldn't review it or mess with the ISO before taking the picture.
I tried cleaning the contact spots between the lens and body, leaving the battery out for extended periods, and changing lenses. At times the screen would flicker dark to light for a few seconds and it currently is working properly.
I was in the middle of shooting for work and had to call off the rest of the shoot because I couldn't rectify the situation.
Can anyone provide some insight? Should I just send the camera to Canon?
The obvious supposition is that the camera overheated. Did it resume normal behavior after it cooled off? If it didn't, overheating could still be the source of the problem; but then you probably would have to send it in. You would, of course, have to consider the fact that a 5D2 isn't worth very much anymore and may not justify its repair cost.
Unsolicited free advice: Never go into a critical photo shoot without a backup camera.
08-04-2016 08:56 AM
08-04-2016 11:10 AM
08-04-2016 11:24 AM
@rdunn wrote:After two or so hours of shooting mostly video with the 5D, I went to take a picture/check my lighting but the viewfinder only darkened when I hit the shutter button, the camera didn't react when I hit any of the buttons to the left of the LCD screen, and I could only adjust apeture and shutter speed. I had auto focus on and was unable to capture any images, but if I switched to manual I could take a picture but I couldn't review it or mess with the ISO before taking the picture.
I tried cleaning the contact spots between the lens and body, leaving the battery out for extended periods, and changing lenses. At times the screen would flicker dark to light for a few seconds and it currently is working properly.
I was in the middle of shooting for work and had to call off the rest of the shoot because I couldn't rectify the situation.
Can anyone provide some insight? Should I just send the camera to Canon?
What camera shooting mode were you using? It almost sounds as if Exposure Simulation, or Depth of Field preview, had been enabled at the time, and the camera had insufficient light to lock focus [One Shot Mode], disabling you from taking a shot.
What really doesn't make sense is not being able to review your pictures?
12-26-2019 12:20 PM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.