scanning to a PDF file

[naushi]

Sorry folks I did not phrase my question right regarding the issue with my scanner - My question is how can I make my scanner scan the document to a PDF file. When I scan using the scanner it scans to a TIF/JPG format by default - I dont see any option to switch it to a PDF file and I cant convert a JPG file to a PDF file.Please help if you can. Thanks - My printer is cannon G4210 - I Initiate the scan from my PC. I have  DELL XPS PC with Windows 10. 

[ArthurJ · Accepted solution]

Hi naushi,

Please go to the Canon Utilities folder on your computer and select IJ Scan Utility. Once IJ Scan Utility is open, select the document option. This will allow you to scan and save documents as a PDF.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

[ArthurJ · Accepted solution]

Hi naushi,

Please go to the Canon Utilities folder on your computer and select IJ Scan Utility. Once IJ Scan Utility is open, select the document option. This will allow you to scan and save documents as a PDF.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

[naushi]

I am unable to find canon utilities on my c drive - I checked under program files (x86) - I guess I need to install it 

[naushi · Accepted solution]

I installed th utility and it worked - Thank you 

[BonnieAZ]

Hello I am new here.  I have a real issue, for some reason my scans do not work and also it sometimes scans to Word instead of PDF.  I do not know how to find this "Canon Utlity folder or IJ Scan Utility." anywhere.

I have a Canon Image Class MF455dw and I use Windows 10.  Where do you find anything to do with the Canon printer, for the scanner????

Thanks for any help you can provide.

[BonnieAZ]

On the other note, so many times when I scan especially several pages, it gives an error that it did not

scan, however, no reason is given, nor explanation.