my mg2100 won't let me insert paper all the way in the paper tray.

[ortegacn]

My MG2100 printer won't pick up paper frm the paper tray...it seems like I cannot load the paper in all the way. I performed the roller cleaning proceedure, but it still doesn't work. Any suggestions?

[Patrick]

Hi ortegacn,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.