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My pixma 920 won't print. Says it is waiting on information. We have not sent anything lately. W

Mommamay
Apprentice

Our printer says it is waiting on information.  Won't print. We cannot clear it.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Mommamay,

 

Are you using your PIXMA MX922 with a USB cable or are you using your PIXMA MX922 wirelessly?

 

What version of Windows is installed on your computer?

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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