my PIXMA MX310 has started to print in only the top left quarter of the page. help

[wendolynsworld]

My pixma MX310 printer has started to print the whole document in the upper left quarter of the page and i can't figure out what setting may need to be changed. in the print preview it shows the full page ready to print. i'm frustrated

[GordonMcElroy]

Pixma MX922 now only prints a 1/4 size version of the letter-size page in the upper left-hand corner of the paper.

If I print from Chrome, the same thing happens.

I have deleted all printers from my MacBook Pro 2X and the problem persists.

If I print the same letter size on my Brother HL2270DW laser, everything prints perfectly.

The paper size is correct and the Canon printer is my default printer.

I love the results this printer used to deliver. Now I am not inclined to replace it with a newer Canon.

Any assistance is appreciated!

Gordon

[whealan]

My MX535 has just started to do the same, after changing the scale from custom 200% back to default. It still prints correctly however if I do it using Print Through System Dialogue. All settings are default and the page size is correct at A4

[Rob_Daly]

Having the exact same issue - MX490 - Using a macbook pro mac os Catalina. Tried reinstall, reboot, changing paper sizes. Please help

[ArthurJ]

Hello,

I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.

You will need to have a Canon account when you call. If you have not created account, please click HERE:

[whealan]

Thank you.

After battling with Safari instead of Chrome, which made the printer work but was desperately slow overall, I decided to delete Chrome entirely and reinstall it but to no avail. I therefore also reloaded the USB printer driiver (not IJ) on top of the existing one (it said this driver already exists do you want to download it again - yes) and this did the trick. I am now leaving well alone.