03-06-2013 02:24 PM - last edited on 11-30-2022 12:02 PM by Danny
My pixma MX310 printer has started to print the whole document in the upper left quarter of the page and i can't figure out what setting may need to be changed. in the print preview it shows the full page ready to print. i'm frustrated
03-15-2021 11:27 AM
Pixma MX922 now only prints a 1/4 size version of the letter-size page in the upper left-hand corner of the paper.
If I print from Chrome, the same thing happens.
I have deleted all printers from my MacBook Pro 2X and the problem persists.
If I print the same letter size on my Brother HL2270DW laser, everything prints perfectly.
The paper size is correct and the Canon printer is my default printer.
I love the results this printer used to deliver. Now I am not inclined to replace it with a newer Canon.
Any assistance is appreciated!
03-25-2021 11:40 AM
My MX535 has just started to do the same, after changing the scale from custom 200% back to default. It still prints correctly however if I do it using Print Through System Dialogue. All settings are default and the page size is correct at A4
05-04-2021 05:00 PM
Having the exact same issue - MX490 - Using a macbook pro mac os Catalina. Tried reinstall, reboot, changing paper sizes. Please help
05-24-2021 01:36 PM
I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.
You will need to have a Canon account when you call. If you have not created account, please click HERE:
05-24-2021 03:24 PM
After battling with Safari instead of Chrome, which made the printer work but was desperately slow overall, I decided to delete Chrome entirely and reinstall it but to no avail. I therefore also reloaded the USB printer driiver (not IJ) on top of the existing one (it said this driver already exists do you want to download it again - yes) and this did the trick. I am now leaving well alone.
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