(jp.co.canon.ij.scanutility2.icadriver error -) when using MAC os 15

[munchichic]

A LOT of people are still having this issue when trying to scan. The error message reads:

The operation couldn't be completed. (jp.co.canon.ij.scanutility2.icadriver error 4294967249.)

OR

The operation couldn't be completed. jp.co.canon.ij.scanutility2.icadriver error -9958.)

Supposedly they updated the software on Nov. 1st. The link is https://in.canon/en/support/0200482010 but it doesn't resolve issue.

It's been over a month since this happened and people still can't use their Canon MFD. When will this be resolved?! 

[munchichic]

Sadly, no. I’ve been waiting for this to be resolved for MONTHS. Canon has left us in the dust. No professionals even respond to our updated postings/requests for help anymore. 😞

[munchichic]

I totally agree with you!! This is deplorable that they won’t even respond on the boards anymore about this. They just don’t care! 😞