11-20-2019 03:27 PM
My MX922 has started printing "fuzzy" text lines, every other line or so. I have been through all of the cleaning and alignment procedures integral in the machine. No help.
Possible diagnoses and solutions?
Thanks
-Gary
11-21-2019 09:04 AM - edited 11-21-2019 09:07 AM
Greetings,
The typical stuff applies:
Use Canon Inks
Good quality paper
Check for obstructions or jams
Deep Clean and perfrom a print head alignment
"Every other line"?
May want to remove and uninstall all drivers, then reinstall using the latest driver available for your OS.
If this doesn't help, the device probably needs service / part replacement.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-21-2019 03:28 PM
Hello.
Cleaning the encoder strip may help with this issue. Please visit the following link for details about this procedure.
https://support.usa.canon.com/kb/index?page=content&id=ART142447
12-01-2019 11:01 PM
Thank you for the suggestions.
As mentioned, I had completed, several times all of the on machine maintenance operations.
I have completed the various manual cleaning operations as well. No improvement has been noted.
I have concluded that repair parts would be needed, probably at least print head(s) So, given the time (my labor) and money involved I opted for a replacement machine.
I bought an MF644Cdw for a good price, in some ways not as functional for my purposes, but more solid.
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