cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MX922 Poor Print Quality

GWT
Contributor

My MX922 has started printing "fuzzy" text lines, every other line or so.  I have been through all of the cleaning and alignment procedures integral in the machine.  No help.

 

Possible diagnoses and solutions?

 

Thanks

 

-Gary

3 REPLIES 3

shadowsports
Elite

Greetings,

The typical stuff applies:

 

Use Canon Inks

Good quality paper

Check for obstructions or jams

Deep Clean and perfrom a print head alignment

 

"Every other line"?

 

May want to remove and uninstall all drivers, then reinstall using the latest driver available for your OS.

 

If this doesn't help, the device probably needs service / part replacement. 

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

Michael
Product Expert
Product Expert

Hello.

 

Cleaning the encoder strip may help with this issue.  Please visit the following link for details about this procedure.

 

https://support.usa.canon.com/kb/index?page=content&id=ART142447 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

GWT
Contributor

Thank you for the suggestions.

 

As mentioned, I had completed, several times all of the on machine maintenance operations.

I have completed the various manual cleaning operations as well.  No improvement has been noted.

 

 I have concluded that repair parts would be needed, probably at least print head(s)  So, given the time (my labor) and money involved I opted for a replacement machine.

 

I bought an MF644Cdw for a good price, in some ways not as functional for my purposes, but more solid.

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!