11-20-2019 10:14 AM
When plugged in, orange light is on. But can turn the printer on, no reaction to power button. Anyone knows how to hard reset please?
11-20-2019 10:24 AM
Hi, foxinlondon!
The PIXMA MG5650 is a model that's exclusive to Canon UK/Europe, and isn't supported by our team here at Canon USA. We recommend reaching out to Canon in your country for advice with this, as they'll be able to best help!
You'll find contact information for Canon in your country HERE.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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