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Canon pixma MG5650 orange light is on, printer wont turn on

foxinlondon
Apprentice

When plugged in, orange light is on. But can turn the printer on, no reaction to power button. Anyone knows how to hard reset please?

1 REPLY 1

Stephen
Moderator
Moderator

Hi, foxinlondon!

 

The PIXMA MG5650 is a model that's exclusive to Canon UK/Europe, and isn't supported by our team here at Canon USA. We recommend reaching out to Canon in your country for advice with this, as they'll be able to best help!

 

You'll find contact information for Canon in your country HERE

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