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bogus error report

sarah72
Apprentice

Even after unplugging, even after pretending to clear the jam from all orifices, opening and closing the rear several times, I still get Error Code 1303.  I happen to know there is no jam, since the last time I printed I put in one sheet of paper and got out one sheet of paper.  There is no possible jam.  How can I clear the stupid error code so I can print again?

2 REPLIES 2

sarah72
Apprentice

Sorry - PIXMA MX 492, error code 1303

Greetings...

 

No JAM...  but printer obviously thinks there is one.

 

All you can do it follow these steps:

 

https://ugp01.c-ij.com/ij/webmanual/ErrorCode/MX490%20series/EN/ERR/1303.html

 

If that doesn't resolve, the printer will require service or replacement.  

~Rick
Bay Area - CA


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