05-15-2023 05:13 PM
Hi, everybody. My Canon MG 3520 printer is blurry and sometimes wavy. As of this moment, I have cleaned, deep cleaned, head alignment, nozzle check, bottom plate cleaning, roller cleaning, and I've cleaned the little plastic thingie. Nothing is working. I've done the print quality improvement, too. What else can I do? Thanks in advance for any help...
Solved! Go to Solution.
05-18-2023 01:25 PM
Hi,
Based on all the cleanings you have done and the issue remains, the printer would need to be replaced.
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
05-18-2023 01:25 PM
Hi,
Based on all the cleanings you have done and the issue remains, the printer would need to be replaced.
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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