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Setup TS3150 - Android App stuck on "Aquiring printer information..."

StuartA
Apprentice

I've managed to get my printer connected to my wifi, however, the app just gets stuck on Aquiring printer information every time I go through the process and never completes no matter how long I leave it for.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the forum!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

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