Canon Community

Canon MX870 won't scan

Hi I switched computers recently so didn't have the utility for scanning loaded.  I downloaded the MP Navigator EX 3.1 software and installed it but when I try to scan, I receive an error Cannot communicate with scanner, indicating that the problem c...

MG 5600 - image doesn't show on PC or Flashdrive

My printer is functioning but won't transfer images to the PC or USB.   Please advise.

canon pixma MG3550 printer

hi my printer has a permanent orange light against B it is not flashing at all cannot trouble shoot why it wont print the computer recognizes print can sent to print but then comes up error there is not code with this error message only on top of pri...

Canon mg 3522 unresponsive

My canon printer was working fine for last 2 yrs and suddenly would not print but just spool the blank paper out. The online manual indicated I should possibly clean the rollers. I tried that several times and it didn't work. I then tried to reset th...

Printer Problems

I have a MG2922 and a MG3520 printers and they will not print until I turn them off and then turn them back on.  They are hooked up wireless and through a router.  The problem occors from two different computers.  They will only print a few documents...

MG 5650 not scanning to pc

Hello comunity, I have new Canon Pixma MG 5650, but after new firmware it stops scanning to PC via USB. It copy everything so hardware is good, but when i want to scan something into my PC it shows.,please wait.,and than nothing it just return to men...

Pixma 512: How to unjam paper. I can't see anything. How to open the case?

Urgent please! MG5550 Printing with streaks/smudges after a paper jam with sticky labels

Pixma MG5550 There was a paper jam while printing address labels. I removed the jam, which included pulling off a bit of sticky address label paper that had become detached from the paper.But now when I print there are smears/smudges.I've gone throug...

Canon MX 432 offline, and won't print

My Canon MX 432 is offline, and won't print. It worked all morning, then won't print, and now reads printer is offline.I am using Windows 10 Any help? Tim

How can I print black and white photo or document through mobile in Canon pixma

Hi i need to know the procedure so that I can print black and white photo through canon pixma

Pixma MG3052 Cannot be used with the current operating system

Hi.  I got an Pixma MG3052 and i'm using an Asus with Windows 7 Professional 32-bit operating system. tried to instal the CD that fallowed with it but got the error message stated. so i went to Canon.com and downloaded the correct instal file for win...

MX320 all in one will not print in just black ink

I have tried everything to get my printer to print in just black and white. It will print text that is black just fine, but it will not print out a black and white image. The image that I am trying to print is just an outline of something and it is b...

Check printer 5100

I recently purchased a used Canon MP530 and replaced all of the ink with brand new Canon cartridges. I kept receiving the check cartridge status but unplugged it and it went away only for a new error message to appear. Check printer 5100. I have chec...

install new firmware canon mg7720

how do i update firware in canon pixma ng7720 printer