Canon Community

Error message - printer in use on MX472

I see that this error message has been received by others but didn't really see a fix for the problem.  I tried rebooting and that didn't help either.  Any other suggestions?

MX310: How scan multiple documents into single pdf?

Is MP Navigator EX software the only way to scan multiple documents into a single pdf? I have installed it, however I get the following error message when trying to open it: "The scanner driver supported by this software is not installed. Install it ...

Getting smudged envelopes

I have a Canon Printer MG7120 and I'm running Windows 7.  Whenever I try to print an envelope (nearly always #10) I get smudges.

I have a cannon Mx882 printer it says perform device maintenance and adjustments.

What do I do to fix it does not wan to print.  Printer says perform device maintenance and adjustments.

I need a PDF manual for a Cannon MX922 copier/printer

Canon MG5550 ""Set the PC to start scanning" message. Aaaargh!

HI, I have recently had to re-install the software that came with my MG5550 following some laptop issues.... Everything works just fine apart from when I want to scan a document placed on the printer and using the buttons on the printer to do the job...

I have lines on the page on my pixma mx430.

I had a jam in the printer and reached inside where the paper comes out to clear it.  I touched a bar of some sort in the back of the printer and now all the prints are coming out with a line down the front of the paper.  I need to fix this so any he...

How do I scan a document on a mg5520

How do I scan a document on a mg5520 printer?

My MX 330 is printing double letters

After installing all new print cartridges, the printer is printing double letters. It seems to be worse with PDF files. I have completed a print head alignment and print nozzle cleaning. I also cleaned the print rollers.

7220 printer suddenly doesn't recognize ink tank

My 7220 printer is several years old, and I have had no problem using third-party ink tank refills. Now, suddenly, I have gotten a "does not recognize ink tank" message, and the light is off inside  for the large PGBK ink tank that is still about 1/3...

MB2020 Scanner Issue

My Maxify scanner is not recognized by Adobe Acrobat.  I can scan from the Canon I inkjet utility tool and then open a scanned file in Acrobat but would like to scan from Acrobat.  Using latest version of OSX and printer/scanner correctly displays in...

Have a MX470. Only faxed about 15 times 10 of those not successful. Now it won't send fax

Bought a MX470 less than a year ago. Canon by phone helped me set it up. Worked a few times now it won't send out a fax. Printed out Activity Report.  Mixtures of Modes TRANSMIT, AUTO RX, MANUAL TX, MANUAL RX. Only about 5 went through in the result ...

Pixma MG5420 won't scan to PC

Hello, We have an MG5420 that was scanning fine to my PC using the Windows 7 Fax and Scan Utility. Recently Fax and Scan does not list the MG5420 when I try to scan, it only shows my old HP scanner. Printer works fine. This is over a wireless network...

Pixma ip1800 Win 7 install for printer shared on Win Vista?

This is the setup, a Canon Pixma ip1800 installed on a Windows Vista computer and shared; works fine on another Windows Vista computer but I can't install it to print on a Windows 7 computer. First, when I try and install it on Windows 7; I browse fo...