cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will a PIXMA TS3500 print 8.x10 or 8.5x11 photos?

loveclaire33
Apprentice

Hey all! My printer is new to me, so I am still learning the ropes. Currently I seem unable to print 8x10 or 8.5x11 photos on photo paper with my PIXMA TS3500. I have used the Canon app on my phone and tried printing on my computer and neither will work through regular channels. My phone doesn't even have 8x10 as a option, and when I select the 8x10 option on my computer I get the message "Paper size was changed from 8x10 because of a conflict with another printer setting." Can someone please let me know if I am attempting an impossible task, or if not, explain how to fix the issue? 

Thank you in advance for your help.

 

3 REPLIES 3

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

What do I do if my product is not in the products list when I go to add manually? I have a Pixma TS3500 series printer and it does not show up in the list.

Never mind, I figured it out. Thank you! 

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.