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Unable to connect PIXMA TS5320a printer after Mac OS Ventura 13.1 upgrade

Querious
Contributor

Hello,

Since upgrading my Macbook Air OS to Ventura 13.1, I am unable to add my PIXMA TS5320a printer to the laptop.

I have downloaded Canon's available software/drivers for the PIXMA TS5320 series and consulted the printer manual, but the problem persists.

I would rather not shop (again) for a new printer.

Any suggestions most welcome. Thank you.

 

3 REPLIES 3

ArthurJ
Product Expert
Product Expert

Hi,

If the printer connected to your Mac via usb cord or wireless? 

We look forward to your reply. 

Thank you for your reply.

I was unsuccessful in setting up the printer with either the USB cable or the wireless connection. 

Update:

I still cannot connect using the USB cable. I was able to connect via wireless, but only by entering the Wifi password using the printer "keyboard." After doing so, I could find and add the printer, then finally print. 

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