02-26-2015 04:32 PM
Have set up new MX922 to print wireless. Want to scan wireless as well but printer does not recognize wireless connection. Only option to choose from is HDMI connection. Any help is appreciated.
02-26-2015 11:10 PM
Hi Cindylighter!
So that the Community can help you better, we will need to know what Computer Operating System you're using. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
02-27-2015 08:23 PM
Thanks Tiffany for reminding me. It's a Mac OS X 10.9.5.
03-01-2015 05:09 PM
03-04-2015 05:41 AM
Hi cindylighter,
You will need to have the Canon IJ Network Scanner Selector EX running on your computer in order to scan wirelessly. To ensure it is running, from the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then the Canon IJ Network Scanner Selector EX icon.
If you still have difficulty scanning wirelessly with the IJ Network Scanner Selector EX program running, please call or email us using one of the methods on the Contact Us page for further assistance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.