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TR8620 Compressing the print job

swillieturner12
Contributor

Printer Issue.jpgMy printer has been printing perfectly for years, and now it is compressing the print job. I tried reinstalling the software, but that did not help. I am unable to read most of the print as it appears to have taken what was sent to it and pulled it all together. Has anyone else had this issue? And if so, how do I fix it?

Thanks!

ST

4 REPLIES 4

DerrickL
Rising Star
Rising Star

What are your ink levels? I had a Canon printer do the same thing when either of the ink levels were very low and I was getting a warning. 

 

swillieturner12
Contributor

My ink levels are good. None of the cartridges is low. I don't know what happened. It was printing beautifully one day, and then the next, compressed. 

DerrickL
Rising Star
Rising Star

I suggest you print a print head troubleshooting/test print sheet, this may help determine where the problem is coming from. 

DerrickL
Rising Star
Rising Star

It is not compressing it is skipping parts of a line, and this is an ink cartridge issue. It is very much like an episode I had with a TS3520 printer that was low on ink. It can be caused by a dirty print head.  The type of issue can sometimes be caused by the cartridge not being a Canon or remanufactured Canon cartridge. 

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