09-06-2023 05:07 PM
When scanning, the top of the document or image is cut off about 1/8", the same with the side when butted up against the back of the bed. If I pull the image down it it impossible to make it straight. What is wrong with this thing and how do I fix it???
09-11-2023 01:14 PM
Hi,
What version of Windows or MacOS are you running? Also, what program are you using to scan?
If you would like assistance in real time, I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
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