08-18-2021 03:23 PM
I'm on Big Sur 11.5, but since I got a new iMac and had Big Sur, not all function of my printer have worked correctly. First I downloaded a new printer driver and now I can print. But it still won't scan. I downloaded the latest scanner driver. Still nothing. Got message that it couldn't work with the current My Image Garden. Installed newest version. As a side note, years of scans now gone. Still doesn't scan, but I get the message: The scanner is assigned to ImageCapture. Do you want to use the scanner with TWAIN? I don't know what the heck TWAIN is. Should I just say YES? Would appreciate any help. Thanks.
10-20-2021 03:03 PM
Hi jmazzeo,
Please open ImageCapture and attempt to scan. Are you able to scan? If not, what error code appears?
Are you using your PIXMA MX922 wirelessly? Or with a USB cable?
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