Scanning as pdf from MG5220

[QueenZZZ]

I have no trouble printing from my PC to the Printer MG5220. Tonight I tried to scan for the first time. From inside my PC printer screen I can start a scan but it only gives me the option of scanning as a picture not any document type such as pdf. I read reviews about downloaded Canon MP Navigator EX which I did but when I click on that icon I get the message "Cannot sart the MP Nav......". Really annoying and I am going round in circles.

Can anyone help?

[Danny]

Hi, QueenZZZ!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. Presuming that your PC is running Windows, please let us know which version.  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!