06-15-2022 10:23 PM - edited 06-15-2022 10:25 PM
i have used it for years with mo problem i tried to scan something toady and the quick menu would not load I am using windows pc have uninstalled and reinnstalled a t lest 3 times hoping . Have unplugged both USB from back of tower and the computer moved to a different port on the computer and again nothing I have no idea what to do
06-16-2022 12:21 PM
Please open the Canon scanning program IJ Scan Utility and try to scan from there. Please let us know if you are able to scan or if it crashes/error appears.
We look forward to your reply.
06-20-2022 10:10 AM
i use that yes that works but why does quick menu not work anymore
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