06-19-2022 01:52 AM
06-20-2022 08:33 AM
Welcome to the forum!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue.
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thank you!
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