Pixma MG 7720 only Black ink misaligned
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09-04-2023 11:01 PM - edited 09-08-2023 06:20 PM
My Pixma MG 7720 printer was working fine. I ran out of most of the inks and swapped them out at the same time. Now the printer head is horizontally misaligned- but only the black ink. I did a nozzle cleaning a couple of times, did an auto alignment and a manual alignment. Nothing is improving. It is more noticeable on smaller type. Any insight would be appreciated
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09-07-2023 01:33 PM
Hi,
Could you attach a copy of your nozzle check to your reply. This will help us troubleshoot the issue better.
We look forward to your reply.
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09-08-2023 06:35 PM
Attaching one that I scanned. Please advise why I cannot get a better scan. This is a photo scan. I tried a document as well, both at the highest resolution. The rest are phone pics- hopefully you will be able to see the issue. This nozzle check page was just printed out. The page number 3 was printed after I did an auto head alignment. I couldn't find any info on how to interpret it and the type was still off, so I did a manual head adjustment after that. the type still hasn't improved as you can see in the third document that I've attached. Thanks.
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09-11-2023 01:43 PM
Hi,
You can try and encoder cleaning by using the steps HERE.
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