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Pixma G6020 taking multiple sheets at once from rear tray

Amv925
Apprentice
I have the Pixma g6020 mega tank printer. I use the rear tray to print on cardstock. A piece jammed a few days ago and when I took it out, 2 small white pieces fell off near the paper pick up rollers. Now the printer takes several pieces of paper at once. I need help putting those pieces back on or replacing them. I have photos of the pieces but I can’t add them here.
1 REPLY 1

shadowsports
Elite

Greetings,

You can add photos using the "image" button.  If you have broken something off of the feeding mechanism...  the printer will likely need repair from Canon.

 

https://www.usa.canon.com/internet/portal/us/home/support/service-repair/repair

 

 

 

Image Button.png

~Rick
Bay Area - CA
~6D2(v1.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~R5C On Order
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