01-05-2024 03:23 PM
I bought my printer in the summer of 2022, and everything has been fine up until last month. Colors have been washed out, and it feels like the quality has been lowered. Here is a comparison to something printed from last January (2023) to last month (Dec 2023). I have cleaned the printer heads, done ink flushes, reset the printer settings, tried printing from different devices.. I’m not quite sure what else to try.
I mainly print from my iPad, if that is important information. Printer color adjustment settings appear to be nonexistent on iOS.
01-17-2024 08:21 AM
Hi,
If you are printing directly from the iPad, you can try installing the free Canon print app and try printing from there.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
01-18-2024 06:07 PM
Printing with the Canon app does not make the print quality any better.
I’m thinking it might be a hardware issue. I’m not sure if replacing the print head will help.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.