cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma 3300 - Error E59 - Mac Monterey 12.4 OS?

Billie
Apprentice

My printer is relatively new - Sept 2021 - and has worked well until now, The alarm light goes on when trying to print anything (from Mac w Monterey OS), error E59 (paper incompatibility). I've unplugged repeatedly, changed paper, etc. Nothing works. No useful help on Canon site. ***Interestingly, I can print from my iPhone.*** Has anyone else had trouble since upgrading to Monterey 12.4?

1 ACCEPTED SOLUTION

Thank you. It is a 3322; using wifi. 

I finally resolved the question with the help of a Canon online chat. Press the button with a paper icon. Press and hold until it cycles through paper sizes, until I hit LTR. Voila. THANK YOU! (I do wish the website had provided that tip; I searched in as many ways as I could think of, to no avail). Again, thanks. 

View solution in original post

4 REPLIES 4

Billie
Apprentice

I downloaded a new driver on my Mac but problem persists. 

Thank you. It is a 3322; using wifi. 

I finally resolved the question with the help of a Canon online chat. Press the button with a paper icon. Press and hold until it cycles through paper sizes, until I hit LTR. Voila. THANK YOU! (I do wish the website had provided that tip; I searched in as many ways as I could think of, to no avail). Again, thanks. 

Stephen
Moderator
Moderator

Hi, Billie!

So that the Community can help you better, we will need to know more information.
What is the exact model printer you're using - not the series (usually on the top or front of the unit)?
How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

Billie
Apprentice

I talked to Apple Support - both a chat guy and live expert help - and after completely removing the printer and reinstalling it, it is still not working. It's printer problem and I dread having to deal with Canon support,  based on their website 'help'. 

Announcements
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.