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PRINTER ERROR CONTACT SERVICE CENTER

freedk
Apprentice
 
16 REPLIES 16

Pixma mx522: error 1702.  Where is the ink absorber located and how to remove it to clean?

Hi lenapesup,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

error 5 156 69 / pixma 2100 / USB / windows 10

Gardenspath
Apprentice

I am new to this so I am hoping that i am posting in the right area. Everytime I turn my Canon MX340 on it tells me "contact Service Center" and my alarm light comes on. I have this printer connected to my PC via USB and it networks to my second computer. Why is this coming on and what is the problem. thank you

 

Printer:  CANON MX340

OS:  WINDOWS 10

Error:  CONTACT SERVICE CENTER

Connection:  WiFi

Note:  Not aware of any environmental or systemic changes.  This error appears every time the printer is booted.  It is cleared by pressing the "OK" button on the printer's front panel.  The printer then operates normally.

 

Dave Covey

 

My Canon Pixna Mx410 keeps giving message "Ink absorber is nearly full" message on lcd Screen says "contact service center" What am I supposed to do? Replace it? Clean it? Where is it?  Thanks for your help!

Hi Rsnoddy7931,

 

When the support message, "The ink absorber is almost full." appears on the LCD screen, you can press the OK button to continue printing for some time. Once the message changes to, "The ink absorber is full." the printer will require service.

 

The ink absorber is located in the bottom of the printer and it catches any unused inks that may be dispensed during cleanings or printings of borderless images. The type of service that will be required for this printer can only be performed by Canon Authorized Service Facilities (ASF). Please be advised that the MX470 was retired in 2017 and is no longer available.

 

You do qualify for the Canon Upgrade Program.

 

This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

 

If you would like to take advantage of this offer, please call our Sales Department at (866)443-8002 seven days a week, 8 AM to midnight EST. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.

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