PIXMA iX6820 Ink holder won't automatically move right to left

[kylevtran4]

Hey, I just got a Pixma Canon iX6820 and the ink carriage won't move left to right. When I turn it on there is a loud clicking noise as the carriage tries to move a little but it seems stuck. I was able to print one time until this happened and it was working perfectly fine. Please help. 

[DerrickL]

If it is brand new then check inside the printer and make sure you removed all the shipping protection. Any pieces of tape left in the printer can jam the print carriage.