PIXMA TS9521C Everything is Orange After Installing All New Cartridges

[Dorenegee]

I have a fairly new Canon TS9521c and just put in all new cartridges and now none of the colors are printing. Everything is orange. I have taken them out and made sure they are properly inserted and that they are Canon 281 cartriges. It is indicating that they are all empty. They were made in Japan.

[ArthurJ]

Hi,

If you have performed a nozzle cleaning and deep cleaning then your printer would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

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