10-31-2022 04:55 PM - last edited on 11-02-2022 09:10 AM by Danny
I have just set up my new Canon TS 6350.
Everyone seems obsessed with operating via their smart phone, I have my printer connected by USB and cannot see a way of scanning to my desktop computer and filing.
Should there be a utilities panel for the printer
10-31-2022 05:02 PM
Hi Roker!
To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.
If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount
Thanks!
10-31-2022 05:21 PM
Thanks Mike
I have Win 10
11-01-2022 03:04 PM - last edited on 11-01-2022 03:13 PM by SamanthaW
Re my TS 6350a. Win 10
I'm new to this site, how do I reply to my previous post?
When I downloaded the driver the instruction did not inform me there was other software for scanning and saving, same with printing photos. These where not on the disk provided, I had to download from Canon website. (They do not make it easy .
What else do I need to download?
11-01-2022 03:15 PM
Hi,
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
11-02-2022 09:33 AM
Hi Mike,
By the time you bring your device home, the drivers disk included with it is probably old or outdated. There is no telling how long it sat in a warehouse or on a store's shelf.
This is the support site for your printer:
All drivers and software for your device can be downloaded from that link. The drivers will allow the device to function with the OS you are using it with. Software provides addition function or creative options.
~Rick
Bay Area - CA
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