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PIXMA TS6220 Won't Turn Off After Power Outage

Ljcopple
Apprentice

my PIXMA was turned on, and working fine, we had a power outage due to wind, when power came back,  my PIXMA was On - light was green But it will not turn off. It is stuck in the on position. I have unplugged it from the back of the printer as well as the wall outlet for over 30 minutes and it remains the same. 

Is there a reset button? How do i get it working again?

1 REPLY 1

jrhoffman75
Legend
Legend

With it unplugged try cycling the power button a few times. If that doesn’t work it may mean that the power surge damaged the printer. 

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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