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PIXMA TS6220 Won't Turn Off After Power Outage

Ljcopple
Apprentice

my PIXMA was turned on, and working fine, we had a power outage due to wind, when power came back,  my PIXMA was On - light was green But it will not turn off. It is stuck in the on position. I have unplugged it from the back of the printer as well as the wall outlet for over 30 minutes and it remains the same. 

Is there a reset button? How do i get it working again?

1 REPLY 1

jrhoffman75
Legend
Legend

With it unplugged try cycling the power button a few times. If that doesn’t work it may mean that the power surge damaged the printer. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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