PIXMA TS3522 paper jam

[Vennisucks]

I have a Canon TS3522 printer and I tried printing something the paper went down into the printer and now the paper is stuck inside and while printing it stopped and said “paper is not set correctly” what can i do to get the paper out? The paper isnt visible from the start where u put it in and where it comes out once its printed

[ArthurJ]

Hi,

Please use the steps HERE to try and resolve the paper jam. If the issue is not resolved, then the printer would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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