08-29-2022
09:49 AM
- last edited on
08-30-2022
12:35 PM
by
Danny
Hello, need help here! I need to scan documents into my pc and I don't see any button to scan my documents. And i really need help because this for an important matter and I can't figure it out. Please help someone
08-29-2022 10:01 AM
Hello!
So that the Community can help you better, we will need to know more information.
What exact model scanner are you using (usually on the top or front of the unit)?
Do you see any error messages?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your scanner (USB or WiFi)?
Any other details you'd like to give will help the Community better understand your issue.
If you're in the United States and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside of the USA, please click HERE to find support options in your country.
Thanks and have a great day!
08-29-2022 10:20 AM
Hello Stephen, i have a Canon Ts 3522 and I have windows 8 and Wi-Fi, hope u can help me because I really need scanner setup ASAP. Thanks
08-29-2022 10:01 AM
What computer and what scanner?
08-29-2022 10:23 AM
HP and Printer all in one Ts3522
08-31-2022 03:04 PM
Hi,
When you installed the Canon printer driver, it also installed a scanning program called IJ Scan Utility. Click your Windows start button and scroll down until you see a Canon Utilities folder. Open that folder and select IJ Scan Utility to open the scanning program.
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