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PIXMA TR8520 failure, touchscreen is black and will not print via remote or networked.

jhobbs
Apprentice

My TR8520 is powered up (light on) but touchscreen is black - Also will not print via remote or networked.

Any ideas to reset??

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). How are you connecting? Any 
other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

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