cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TR7020a black ink not aligning with color

denisegeorge71
Apprentice

Recently replaced both color and black cartridges and now the black ink is not aligning properly. I have done all of the maintenance steps multiple times (including nozzle cleaning, auto and manual alignments, roller cleanings). I have also tried removing the cartridge and replacing it as well as cleaning the encoder strip twice.

I am attaching two examples of prints. The one should be a black straw but it appears as two dark color straws and the other you can see in the text that there appears to be a "shadow" effect where the ink is not placed correctly (also along the wing outlines). I have tried multiple different images, varied papers weights and sizes with no change.

2.jpg

1.jpg

1 REPLY 1

jrhoffman75
Legend
Legend

Very strange. You could try removing and reinstalling the cartridges. If that doesn’t work register your product and give Canon support a call. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
Avatar
Announcements