PIXMA TR4722: not printing black ink

[EssTeeAlex]

My Pixma TR4722 is not printing black ink after a cartridge change. It is showing full ink levels. I’ve run the cleaning cycle multiple times. The nozzle check isn’t printing black at all

 

[Patrick]

Hi EssTeeAlex,

Please make sure the orange tape has been removed from the bottom of the black ink cartridge:

If the tape has been removed, please contact one of Canon's Technical Support Representatives for assistance with resolving this issue. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR4722 and then click on the Product Support button to access your support options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.