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PIXMA MX922 with error code B200 (Series MX920)

gnc
Contributor
How do you clear the B200 Support Code on my Printer? I can't do anything with the printer until the B200 code is removed and does not pop up as soon as I power up the printer. AND what causes the B200 code to be active all of a sudden?? My printer is no longer in warranty, but has worked fine until this code issue appeared all of a sudden! Your nearest service center is over 250 miles away----hardly worth while to keep printer if no "work a round" is provided, and I doubt I'd buy another Canon if this issue is not resolved!
155 REPLIES 155

Thank you, thank you for this fix! I was reading other posts and got worried that I would have to purchase another printer. I followed your instructions and it worked!! Whew!

I'm glad it worked for you. After some time I still needed to purchase a new printer head and it's still working like new. Best of luck.

Gosh, no! Don't give up on your printer.  I've learned, if it comes back, just keep fiddling with it and you can usually get it to come back.  Sometimes just cleaning the heads, then letting it sit for a while if it's being stubborn, then coming back and giving it a stern talking to does the trick!  LOL  At times of desperation a smack on the side doesn't hurt either!  🙂  But it keeps trucking.  I think I'm over a year, maybe 2 since the first error code and still going strong.......  Never give up  I'm sure one day it will, but I've had the printer since 2016 and so, it has more than earned it's keep.  Even if I did have to take it to the repair shop it would be worth it to me.  This printer doesn't owe me a thing.

Hi, I replaced the printer HEAD only.  I did go a year after getting rid of the B200 error before that!  Still running like new.

Not sure why but that worked for me. Thanks! 


@debillkeefe wrote:
1. Turn OFF Power
2. Open the print head bay (as though you were about to change inks)
3. Turn ON power
4. Wait for print carriage to start moving to the left and let it go past half way
5. Before print carriage reaches left hand side (but after going halfway across) shut the cover.
6. Leave the Printer turned on
7. Good to go.
I tried this and it worked for me

 

I sure we have all tried it, worked before then it doesn't
How many times have you shut the cover on the wrong cycle, How many times has it worlked for you fifty, ten plus, twice? Thanks for reposting steps from years ago. How many times did you have to start over?

This worked like a charm! My printer immediately started working after I closed the lid. 

 

Thanks!

no. im not getting blank pages. its not printing at all.

i get error cpde B200 and the 6000 too.

technical support no longer answers any questions re this model

Hi, Could you please further explain exactly how you went about doing the "deep cleaning". I pressed the menu button to get into "maintenance" but it wouldn't go there. 😞  I kept getting the B200 code. I'm not sure what you meant when you said," I instructed the connected computer". Excuse my ignorance. ;^)  I've been fooling around with this thing for 2 days. If you could help me, I would really appreciate it. Thanks!  :^D

EriConda
Contributor
Folks, I've tried all the tips, danced on one leg while singing our National Anthem, and found NONE of them work. Cannon should be ashamed for making such flawed equipment and waisting your time. I recycled the printer, bought an HP laser and not ONE problem ever since. This is the most effective solution to the B200 error.
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