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PIXMA MX870 is "retired" so what support can I get to restart it?

waffle
Apprentice

I have an error message that says to contact service center. Who will respond re a "retired" printer?

1 ACCEPTED SOLUTION

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The PIXMA MX870 is an older model which we have  indeed retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

View solution in original post

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The PIXMA MX870 is an older model which we have  indeed retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

TimMcC
Apprentice

I guess I will just have to recycle my Canon MX870.  

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