PROGRAF PRO-1100 printer repair

[lancemorgancox]

Why is it impossible to get repair information for my PROGRAF PRO-1100? This is not a cheap printer. Nothing I do on the support website leads me to anything that directs me to help. This is an abvious attempt to give me and others the middle finger. I brought my printer to a local dealer who was rated as #1 in my state for several years. They refused to work onthis model. Am I just out $1500.00?

[Danny]

The community is here and ready to help, lancemorgancox!  Please let us know what kind of problem you're running into with your imagePROGRAF PRO-1100 and we can get things moving in the right direction.

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[lancemorgancox]

I know precisely what is wrong. I do not know why it broke but the contact for the mantainence cartrage is broken. I have tried to manipulate the contacts but continue to recieve the no maintance cartrage detected error.