imagePROGRAF PRO-1100 Rear Manual Feed Never Detects Paper, Code 88 Show Immediately

[jonvictor]

I recently purchased a Canon Prograf PRO-1100 Photo Printer and in starting to use more fine art paper I using the rear manual paper feed only to discover that the rear tray would not feed and / or detect paper and an error Code 88 would immediately be displayed.

After doing a lengthy online diagnostic, it appears the rear manual feed actuator flag / sensor is not being detected.

This is a BRAND NEW pro grade photo printer !!!  Have there been others that have experienced the same issue ??

Just trying to understand if this is something that I can fix and resolve or if I need to lug this heavy printer to the camera store I purchase it at or to a Canon service center.

Thank you for any words of wisdom.

[Patrick]

Hi jonvictor,

To resolve the error that you are experiencing, please follow the steps provided in this Knowledgebase article:

Support Code 88 Appears When Attempting to Print - PIXMA / imagePROGRAF PRO Printers

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