PIXMA MX492 Very Washed out pictures

[leesher]

I have been trying to print up photos of our Grandson for his Baby book and the wall, and they are coming out horrible.  They are so faded and washed out, I can't even use them and I've done the deep cleaning, the check nozzles, the regular cleaning, and it hasn't changed. 

It also looks the same on regular paper as it does on photo paper, that doesnt' change anything.  I've searched and searched to find a way to stop this without finding anything to help with this. 

I'm attaching the photos, the one on the right is on reg paper, the one on the left is on glossy photo paper (yes, all the settings are as they should be, I've checked them several times).

Can anyone help?  I have a Canon MX 492 printer.

Thank you

[bucktoof · Accepted solution]

Hi Leesher.  YOu have a different model of printer so if these screenshots look a bit different you should still have the same options tabs somewhere on yours.  Hopefully this pic I made is not too confusing.  Once you get to step 4, that is where you can find intensity and contrast settings.   (You have to cick on "maual" just before that page to enable custom settings.

See on the left side of pic for step 4, theres a preview screen.  change it to the portrait picture.  When you move the settings you can see how the color changes in that picture.  I suspect if you have too much orange, the red or yellow or both is too high. 

Just don't get too frustrated if it take many tests to get it right.  One used up ink cartridge is worth the price once you find the right settings for you.

 Canon printers are the best for photo printing in my opinion.  But they can be the most complicated too when it comes to tweaking the settings.  But that is because many professionals are using them and need those options.

When you do find the right settings, take a screen shot or write it down.  You dont want to have to repeat all this if you resintall or get a new computer! :))

[mshahawy]

That's great, but unfortunately I don't have those options present on Mac devices. And all my photos are washed out. There is no colour shift, but the colours are dimmed and washed out. I tried the cleaning thing and all, and in the test the colours come on paper alright, but when printing on glossy paper it is really bad. Any fix for that, and is there a way to get density option alongside the other printing options mentioned in the screenshots on mac. I was really searching for days to find a fix for this. Cheers!

[BurnUnit]

Are you printing the picture straight from the camera, or are you doing any editing for color correction, contrast, etc.? Are you printing from some Canon software like ZoonBrowser or some other third party editor? Have you done any sort of color calibration or adjustment to your monitor?

[leesher]

BurnUnit, I'm taking the picture straight from the Camera, I did put it in PSP7 just to adjust the size, but that was all I did to it.  I then tried to print it out.

I don't have a clue how to do color calibration, but I was reading what the one above said and will try that, because that helped a lot from the looks of it. 

Thank you so much.

[ArthurJ]

HI leesher,

So that we can best assist you, please let us know version of Windows or Macintosh is installed on your computer and what program you are using to print.

We look forward to your reply. 

[leesher]

I have Windows 10, and I'm using PSP7 to print it.