06-03-2022
04:58 PM
- last edited on
12-03-2022
04:25 PM
by
Danny
My MX 492 is connected to my computer with a USB cable. It is now starting and restarting continuously. I downloaded the new firmware update, but can't install it because I can't get to the Printer Update Utility as required. I tried to reinstall the printer to my preferences, but can't because the computer can't communicate with the printer. I am using MacOS 10.14. Help!!!
Solved! Go to Solution.
06-05-2022 10:43 PM
I tried the firmware update and I don’t get the box show in the instruction for number 4-6. I decide to do away with wireless altogether. I bought a usb cord from Amazon. Here are the steps to go the USB route
Unplug printer and modem
Wait 5 minutes then plug printer back up
Reset wireless network settings to factory default settings
Download your printer Driver CD
(If you don’t have it, you can get it free in Canon website. Search your product and download)
Be sure to use a USB cord and you can print now!!
If you have a Mac go in system preference>printers and scanners> delete the printer by clicking it and press “-“ (minus) button (because it’s looking for wireless connection) then press “+” (add) button and it will add your printer back.
06-05-2022 10:43 PM
I tried the firmware update and I don’t get the box show in the instruction for number 4-6. I decide to do away with wireless altogether. I bought a usb cord from Amazon. Here are the steps to go the USB route
Unplug printer and modem
Wait 5 minutes then plug printer back up
Reset wireless network settings to factory default settings
Download your printer Driver CD
(If you don’t have it, you can get it free in Canon website. Search your product and download)
Be sure to use a USB cord and you can print now!!
If you have a Mac go in system preference>printers and scanners> delete the printer by clicking it and press “-“ (minus) button (because it’s looking for wireless connection) then press “+” (add) button and it will add your printer back.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
07/31/2023: New firmware updates are available.
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