PIXMA MX492 - Scanning feature stopped working weeks ago. Now printer won't print says offline.

[artistfpk]

I did get another Canon but I won't recommend it because the jury is still out. I went for low price, and I'm still getting used to this printer's quirks. I didn't feel like exploring other brands. I will never ever ever buy an HP, for instance - long story. Good luck to you.

[Patrick]

Hi peislanddave,

With your PIXMA MX492 on, please press the Scan button on your MX492 to enter Scan mode.

Next, please press the Menu button.

"Scan menu / Save to" will appear.  Press the OK button once.

Use the right arrow to choose "Search again" and press OK.

Once the search is done, by using the left or right arrow buttons, does your computer name now appear?

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[peislanddave]

You Sir, deserve a very big raise!!! Thank you, why can't everyone be trained to help out like this lol. Its very common problem a lot of people are struggling with. 

As for me, this absolutely solved my issue! Thank you SO VERY MUCH! 

Merry Christmas Patrick!!!!