01-12-2023 02:37 PM - last edited on 01-14-2023 09:56 AM by Danny
My Canon multifunction Pixma MG7520 is not printing well or accurately. I changed the ink cartridges a couple weeks a go, and the first document I tried to print- printed with dark bold lines through out the entire page like it was being redacted. I ran the “clean” function on the printer and it is still not printing well, please see images below.
Any advice or troubleshooting would be appriciated. Thank you.
01-16-2023 12:30 PM
The poor printing issue that you are experiencing could be caused by a smudge or debris on the encoder. Please follow the steps in the link below to clean the encoder inside your PIXMA MG7520:
Once cleaned, please attempt to print. If the poor print quality persists, your PIXMA MG7520 would require service.
If your PIXMA MG7520 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:
If your PIXMA MG7520 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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