11-06-2023 07:08 PM - last edited on 11-06-2023 07:10 PM by StevenMOD
Hello.
On my MG2520 Printer I'm getting black smudge/smear marks on the print. I recently replaced this cartridge. I have performed a couple of print head cleanings along with a couple of deep cleanings. Nothing seems to be correcting the problem. Any suggestions?
12-12-2023 12:50 PM
Hi,
Please click HERE for the steps to perform a bottom plate cleaning on your printer.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.