PIXMA Ix6820 - Printing Faded and Blotchy

[karleystant]

Hi, my Canon PIXMA iX6820 is suddenly printing faded and blotchy—mostly magenta, sometimes cyan. The printer is new (opened December) and I’ve only ever used genuine Canon cartridges. I’ve tried all troubleshooting: multiple cleanings, new cartridges, different paper, and manual printhead cleaning—nothing works. This is my only printer for my print-on-demand greeting card business, and I have orders due Friday. April is my busiest month and this shop is my only income. How do I fix this quickly?

 

 

[jrhoffman75]

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@karleystant wrote:

Hi, my Canon PIXMA iX6820 is suddenly printing faded and blotchy—mostly magenta, sometimes cyan. The printer is new (opened December) and I’ve only ever used genuine Canon cartridges. I’ve tried all troubleshooting: multiple cleanings, new cartridges, different paper, and manual printhead cleaning—nothing works. This is my only printer for my print-on-demand greeting card business, and I have orders due Friday. April is my busiest month and this shop is my only income. How do I fix this quickly?

 

 

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First run a nozzle check and evaluate results. https://support.usa.canon.com/kb/s/article/ART114360

Contact Canon support at 1-800-OK-CANON.

[DerrickL]

This is the guide to trouble shoot fading or incorrect colors for your printer. A nozzle check will help determine if this could be a settings issue or internal printer problem. 

https://ij.manual.canon/ij/webmanual/Manual/W/iX6800%20series/EN/BG/bg-maintenance1000.html