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PIXMA G4210 won't connect to MacBook Pro via USB

artjon108
Apprentice

I have a continuing problems getting my Pixma G4210printer to print. When I try to print a document on my Macbook Pro, I get this on my dashboard: 

artjon108_0-1664379827595.png 

When I check the printer, I get:

artjon108_1-1664379945595.png

My printer is hardwired to my computer, and I have double-checked all the connections and restarted the printer several times, but I get the same notification each time. It refuses to print my work. This was a periodic problem, but now it seems to be permanent. Please help. I have to get my work out.

2 REPLIES 2

Danny
Moderator
Moderator

Hi, artjon108!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

Patrick
Product Expert
Product Expert

Hi artjon108,

Please click on the Apple in the upper left corner and then System Preferences.  In that window, click on Printers & Scanners.

How many Canon printers are listed on the left side?

Do any of the printers on the left have a green dot and "Idle" ?

 

 

 

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